Important Legal and Privacy Notices

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do

The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social Security Number
  • Financial Information
  • Date of Birth
  • Name, address, telephone number
  • Health information, including medical history
  • Information about your job and salary

When you are no longer our customer, we continue to share your information as described in this notice.

All financial companies need to share customers personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers personal information, the reasons Reliance Matrix chooses to share; and whether you can limit this sharing

Sharing Personal Information
Reasons we can share your personal information Does Reliance Matrix share? Can you limit this sharing?

For our everyday business purposes - such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

YES NO

For our marketing purposes - to offer our products and services to you

YES NO

For joint marketing with other financial companies

NO N/A

For our affiliates' everyday business purposes – Information about your transactions and experiences

YES NO

For our affiliates' everyday business purposes – Information about your creditworthiness

NO N/A

For our affiliates to market to you

NO N/A

For our non-affiliates to market to you

NO N/A
  • Reliance Standard Life Insurance Company
  • Matrix Absence Management
  • First Reliance Standard Life Insurance Co.
  • Reliance Standard Life Insurance Company of Texas

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. In addition, we have policies and procedures that direct our employees and agents to protect your personal information. We do not share your personal information except as authorized by you or allowed by law.

How does Reliance Matrix collect my personal information?

We collect your personal information, for example, when you apply for insurance or file a claim. We may collect your personal information from you, your insurance agent or broker, your employer, your medical providers, consumer reporting agencies or anyone you have authorized to provide us with information.

Why can't I limit all sharing?

Federal law gives you the right to limit only
  • sharing for affiliates' everyday business purposes – information about your credit worthiness.
  • affiliates from using your information to market to you
  • sharing for non-affiliates to market to you