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Our Connected Customer Experience is a single, integrated process that guides your employees through each leave of absence, disability and supplemental health event.
One point of contact enables proactive coordination of benefits and entitlements so your employees receive the maximum financial and emotional support for their unique health event.
Focusing on the individual health event, not the product
Integrated eligibility of absence, disability and supplemental health for one, seamless transfer of data with us and your HRIS system enables us to see all benefits and entitlements for the employee’s single health event.
Whether the employee contacts us through web, mobile app or 24/7/365 contact center, our process is designed to identify all benefits and entitlements that may apply to their health event.