SMS Terms

  1. When you opt-in to this service, we will send you an SMS message to confirm your sign up.
  2. This service is used to send you notifications about the status of your claim, reminders of deadlines, and information about any required documentation.
  3. You can cancel the SMS service at any time. Just text "STOP" to the short code. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up on our website and we will start sending SMS messages to you again.
  4. If you are experiencing issues with the SMS messaging program, you can get help directly at 877-202-0055.
  5. Carriers are not liable for delayed or undelivered messages. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies. If you have any questions about your text plan or data plan, you can contact your wireless provider.
  6. Matrix may, in its sole discretion, terminate or suspend your use of texting at any time and for any reason, including your failure to adhere to these SMS Texting Terms of Use.
  7. You acknowledge, by your ongoing participation in SMS messaging, that you accept and agree to these SMS Texting Terms of Use, and that your participation in SMS Texting is at your sole risk.
  8. If you have any questions regarding privacy, please ready our privacy policy.